We recognise our responsibility to identify and manage the social and environmental impacts of our operations and the services we deliver. We aim to build a long term sustainable business that delivers value for all our stakeholders.
Our 5 priority impact areas cover:
1. Responding to our clients' needs
2. Strengthening our culture
3. Managing our supplier relationships
4. Running a resource-efficient business
5. Supporting local communities
We use customer insight and our ability to better manage people, processes and IT to achieve a more efficient alignment of resources and a better customer experience. Our clients benefit from Capita's expertise, innovation and extensive resources and infrastructure.
The way we manage our business is underpinned by our values and behaviours. Our people are critical to our success and growth. We have created a strong culture, aiming to offer them a workplace that is supportive, rewarding, safe and inspiring.
Part of Capita plc