Privacy policy - Capita Fiduciary Group

Privacy policy

The notice tells you what to expect when Capita Fiduciary Group collects personal information. 

At Capita Fiduciary Group, we are committed to protecting your privacy.  Set out below is an explanation of how we use information about visitors to this site and how that information is safeguarded to ensure that we comply with applicable laws and regulations relating to the protection of personal data.

Collection and use of information
The information that we collect and store during normal use of the site is used to monitor and analyse how parts of the site are used. Such use does not result in any personally identifiable data being collected or stored.

You have the option on certain pages within the site to submit personal information to us by online enquiry form.  The information you provide us about yourself is used to provide you with the information or services that you request.  Your request will be communicated to the relevant business unit within Capita  to the extent necessary to accommodate your request.

Cookies
In order to improve the quality of our website and services, we may from time to time send your computer a "cookie". Cookies are text files that identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. 

Permanent Cookies are not used anywhere on the site. Semi-permanent cookies are used to track user activity but cannot be used to identify a particular user. Session cookies are used but are only valid for the user session and are used only to provide session authentication to the web server; these are discarded either by 20 minutes of user inactivity or when the user closes the web browser.

Most users will be able to adjust their internet settings to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services (where applicable) cannot then be provided to that user.

Please note that the websites to which this site may be linked may also make use of their own cookies.

Links to other websites
Our site may contain links to other sites. You should carefully review the privacy policies and practices of other sites, as we cannot control or be responsible for their privacy practices.